Refund Policy
Last updated: 13 November 2026
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and follow the steps there, or reply to the receipt email Paddle sent you when you purchased.
Subscriptions and extra checks
Monthly plans can be cancelled at any time and stay active until the end of the month you've paid for. One-off extra check packs are covered by the same 30-day money-back guarantee. For full details of how Paddle handles refunds, see Paddle's Refund Policy.